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Re:The phone-makers bringing back buttons by untog on Wednesday February 27, 2019 @06:16PM (#19267787)
I'm surprised! I know at least a few friends that have enabled the accessibility mode home button because their hardware button is broken. Obviously way, way more people have their screens break but in my anecdotal experience a broken home button is not uncommon.
Re:The phone-makers bringing back buttons by penagwin on Thursday February 28, 2019 @11:05AM (#19272305)
Here's a fun one too: iPhone 7's and up don't have clicky home buttons. They vibrate to simulate a "click", although it is still a separate piece from the rest of the phone. Try turning one off and pressing it, they don't physically move.

Having the accessibility mode isn't uncommon, I only see phones for a short amount of time and mostly do a quick test, so I'll admit if a button is intermittent I might not catch it.

I will say breaking home buttons during repairs aren't uncommon though, it really depends on how honest the repair shop is. Even veterans can have issues with the home buttons because their cables are _sooooo_ thin, they're glued in place, and even the tiniest tear can mean it's done for. Touch ID can never be replaced and as of 7's and up they cannot be functionally replaced.