Re:Facebook moderators in America
by thebradbain on Monday February 25, 2019 @02:43PM
(#19248696)
And yet if Facebook really valued these contractors as much as their regular employees, they would be hired as regular employees and not contractors. The fact such crucial staff are contractors shows how much Facebook values them.
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Re:Facebook moderators in America
by tjkrusinski on Monday February 25, 2019 @02:52PM
(#19248781)
Yeah I don't disagree, ultimately though, it's a scaling problem. It's unrealistic to hire thousands of people in a high churn context. Cognizant, Accenture, et al are companies designed to do that and they do it well.
If they were treated better and had access to better tools, it might not be such a "high-churn context."
Facebook makes literally billions of dollars, they could easily pay more and provide better support to these people. They simply do not wish to do so.