Yes, it was sarcasm. They're more entrenched than you'd like to admit. They have a monopoly on social networking, they control a huge portion of digital advertising, and together with Google, they've bought a huge swath of Washington D.C. (see McNamee's new book). The results aren't surprising: regular abuse of customers, exploitation of human psychology to cultivate addiction, the peddling of a harmful product to minors. They're a consolidated version of the cigarette industry. Free markets ain't working—we antitrust action and regulation.