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Re:Ask HN: What do you think when commercial usage says “con... by ian0 on Tuesday February 19, 2019 @04:45AM (#19197820)
If your interested in using it then there is no way you wont drop a quick email. Even if you are considering it against others with public pricing you would still be curious.

Also as a purchaser the resultant communications flow tells you a lot about the professionalism of the company and the support you will receive later. IE is this a real, knowledgable guy responding or a "customer success rep" with a canned email etc

Re:Ask HN: What do you think when commercial usage says “con... by erik_seaberg on Tuesday February 19, 2019 @04:15PM (#19202871)
If they knowingly keep this much friction in their sales funnel, I expect pretty bad support. I don't ping them until after disqualifying all their competitors, partly over spam, partly over the intrusive questions I know they'll ask, and partly because if their number were competitive and reliable it wouldn't be concealed.