hey thank you so much for your advice. Actually i am thinking of moving away from landline to mobile routing, mainly because of cost and complications. I am planning to implement Asterisk,in my house, which i am planning to use as an office for volunteers. This Skype thing is really neat btw. AsteriskNow looks really what i need, but i will shoot you an email if i find my self a little lost while dealing with Asterisk. :)