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Re:Key Takeaways from Zero to One by sokoloff on Friday February 15, 2019 @10:35AM (#19171688)
The problem is that it's insanely difficult to build a sustainable business in software targeting niche small businesses.

I think Basecamp is not targeting niche small businesses; they're a general purpose project management/team collaboration software, used by many businesses. It happens to be used by some small niche businesses, but in the same way a business checking account is used by many small niche businesses.

To me, niche small business software evokes more "software to automate inventory in a small machine shop", "landscape sprinkler system installation planning software", "antique shop inventory management software", "beekeeper scheduling software", etc.

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