Re:Air Canada agents reveal overselling practices
by AlexTWithBeard on Monday February 11, 2019 @08:33AM
(#19134306)
In most industries, selling the same product twice is considered unacceptable.
Not necessarily.
There are a lot of businesses which sell you a service assuming some "average" load. Web hostings, insurance companies for example.
That's even before I start whinging about my monthly train ticket.
But in pretty much any profession there's a chance of a promise not been met. If that happened I would expect an apology, and some kind of a remediation. For extra credit a small token of appreciation would also be nice.
Not necessarily.
There are a lot of businesses which sell you a service assuming some "average" load. Web hostings, insurance companies for example.
That's even before I start whinging about my monthly train ticket.
But in pretty much any profession there's a chance of a promise not been met. If that happened I would expect an apology, and some kind of a remediation. For extra credit a small token of appreciation would also be nice.