Re:Air Canada agents reveal overselling practices
by tomhoward on Monday February 11, 2019 @01:06AM
(#19132411)
Fair enough, I've toned down that sentence.
That said, though I can sympathise with the frustration, I've learned that sentiments like "ignorant backlash of the public" and "outrage culture damaging a mostly functional market due to sheer ignorance" don't get us to good solutions.
As you said, the problem is a real one, and Volantio has shown that it can be significantly reduced through smart application of technology well before departure time.
That said, though I can sympathise with the frustration, I've learned that sentiments like "ignorant backlash of the public" and "outrage culture damaging a mostly functional market due to sheer ignorance" don't get us to good solutions.
As you said, the problem is a real one, and Volantio has shown that it can be significantly reduced through smart application of technology well before departure time.