Instacart and DoorDash’s Tip Policies Are Delivering Outrage

Re:Instacart and DoorDash’s Tip Policies Are Delivering Outrage by sjjshzvuiajhz on Wednesday February 06, 2019 @06:23PM (#19101223)

I wonder if you added a note stating that you planned to tip in cash, whether the drivers could see that and give you better service.

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Re:Instacart and DoorDash’s Tip Policies Are Delivering Outrage by chrischen on Wednesday February 06, 2019 @07:07PM (#19101595)

Between a guaranteed tip of a known amount vs a maybe possible tip, which would you choose?

That being said they're probably aware of the average expected value of a cash tip, and it maybe lower than whatever you guarantee via prepayment.

It's like asking if you want $10 or what's in the mystery box. You should never pick the mystery box as there is no incentive to actually put anything good in the mystery box.

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Re:Instacart and DoorDash’s Tip Policies Are Delivering Outrage by sjjshzvuiajhz on Wednesday February 06, 2019 @07:33PM (#19101791)

Although if drivers hear about this story and find out that some prepaid tips are doing nothing for them, their perceptions of the cash tip may change. I figure they have the ability to give the customer zero stars if the promised tip isn’t given.

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Re:Instacart and DoorDash’s Tip Policies Are Delivering Outrage by coffee on Wednesday February 06, 2019 @11:31PM (#19103009)

That's what they see, that I'm going to "tip cash"

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