Re:Compounding Knowledge
by bloopernova on Wednesday February 06, 2019 @10:15AM
(#19095673)
Precisely. I work in Ops with a dash of devops thrown in. My coworkers will "document" something by copying and pasting the commands used into a confluence page and calling it done.
Which isn't very useful when you come to something 18 months later wondering "why" rather than "how". Because "why" is often more useful than "how" when you are trying to troubleshoot something.
I guess it could be condensed to wisdom over knowledge, but how do you tell people that wisdom is valuable when they clearly don't want to hear that? Wisdom takes time and effort, knowledge is a copy and paste away.
Which isn't very useful when you come to something 18 months later wondering "why" rather than "how". Because "why" is often more useful than "how" when you are trying to troubleshoot something.
I guess it could be condensed to wisdom over knowledge, but how do you tell people that wisdom is valuable when they clearly don't want to hear that? Wisdom takes time and effort, knowledge is a copy and paste away.