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A comment on Is OpenTable Worth it?. Parent comment

Re:Is OpenTable Worth it? by jamiequint on Monday November 15, 2010 @02:36AM (#1905579)
How bad is the barrier to entry though on the software side really? It's my understanding that Micros/Aloha (Radiant Systems) own 50-80% of the restaurant industry. If you hit that percentage with just two integrations it's really not that bad right?
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Re:Is OpenTable Worth it? by stevenwei on Monday November 15, 2010 @03:15AM (#1905659)
Micros and Aloha are definitely the biggest two, and it makes the most sense to start there. But you also have to keep in mind that they both have multiple product lines (plus legacy systems), each with different capabilities and SDKs.

The worst part is dealing across vendors though. The APIs are incredibly inconsistent between them, and some are frankly, crippled.

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