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Re:Instacart paying 80 cents an hour because worker received... by paxy on Tuesday January 29, 2019 @05:03PM (#19030260)
Plus all studies done on tipping have disputed this. Tips don't depend on the quality of service but rather on how attractive and flirty the waitress is.
Re:Instacart paying 80 cents an hour because worker received... by mruts on Tuesday January 29, 2019 @06:18PM (#19030882)
Service is defined by how satisfied the customer is. Being attractive and flirty is a component (maybe not absolutely integral, but still a value-add, I think most would agree)
Re:Instacart paying 80 cents an hour because worker received... by justtopost on Tuesday January 29, 2019 @06:06PM (#19030780)
That is a clear quality expressed in service. Why shouldnt you optimise for customer satisfaction?