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A comment on Customer Service Agents Can See What You're Typing in Real Time. Parent comment

Re:Customer Service Agents Can See What You're Typing in Rea... by lucb1e on Thursday January 24, 2019 @02:06PM (#18991855)
I heard of one USA mobile carrier doing that at some point, but is it actually common anywhere on the planet? Even in the USA it seems to have been a one-off.
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