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Re:Customer Service Agents Can See What You're Typing in Rea... by shpx on Wednesday January 23, 2019 @05:41PM (#18983946)
The history of real-time text probably goes back to at least the 1960's on the Compatible Time-Sharing System (CTSS).

https://en.wikipedia.org/wiki/Talk_(software) if you're on macOS, you have this command installed

http://mailman.postel.org/pipermail/internet-history/2002-De... (click on "Previous message" a few times too)

https://en.wikipedia.org/wiki/Real-time_text

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