Tell HN: I Hugely Regret Using Stripe Atlas

Re:Tell HN: I Hugely Regret Using Stripe Atlas by edwinwee on Thursday January 10, 2019 @02:54AM (#18872259)

Oof, that is a problem...a decline rate like that is not normal. Have you seen our guide on reducing your decline rate? https://stripe.com/docs/declines

If you email in (https://support.stripe.com/contact), we also have a declines team that can investigate (I'm also happy to help at [email protected]).

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Re:Tell HN: I Hugely Regret Using Stripe Atlas by Silhouette on Thursday January 10, 2019 @03:23AM (#18872357)

Oof, that is a problem...a decline rate like that is not normal.

Does Stripe publish any statistics on what is normal for decline rates, perhaps broken down by categories like payment method, whether it's a first payment or a subsequent subscription payment, how effective the various automatic retry strategies are at saving an initially failed charge, etc?

[ Parent | on HN ]

Re:Tell HN: I Hugely Regret Using Stripe Atlas by edwinwee on Thursday January 10, 2019 @03:55AM (#18872492)

We haven't yet, but that's a neat idea...

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