Re:Who are the polite Indians?
by dpritchett on Tuesday November 09, 2010 @12:40PM
(#1887206)
I think we agree with each other; I failed to properly acknowledge your main point.
The underlying problem users have with software - as illustrated by the hierarchical file system model - is being required to make decisions than they are comfortable with. If you as an iPhone user simply want to edit and store a text file, you're not going to want to have to know the stories behind emacs vs. vim, the "everything is a file" ethos of Plan 9, or the sordid history of Hans Reiser.
Apple (and other minimalist UX designers) have the right idea here: remove all unnecessary choices and questions so that the user can solve their basic need. This is minimum viable product. This is Basecamp vs. MS Project. Add extra features (i.e. extra decisions to confront the user with) if necessary, but only if they prove themselves.
The underlying problem users have with software - as illustrated by the hierarchical file system model - is being required to make decisions than they are comfortable with. If you as an iPhone user simply want to edit and store a text file, you're not going to want to have to know the stories behind emacs vs. vim, the "everything is a file" ethos of Plan 9, or the sordid history of Hans Reiser.
Apple (and other minimalist UX designers) have the right idea here: remove all unnecessary choices and questions so that the user can solve their basic need. This is minimum viable product. This is Basecamp vs. MS Project. Add extra features (i.e. extra decisions to confront the user with) if necessary, but only if they prove themselves.