Re:Gaming worth more than video and music combined
by x775 on Thursday January 03, 2019 @05:20PM
(#18819919)
That is my impression, yes. If a platform operates within the EU, consumers have the right to withdraw from a purchase within 14 days. Platforms like Origin and Steam have gone above and beyond to simplify the process even further. As for Xbox / Microsoft Store specifically, I believe, today, you can simply click 'Request a return' on the item in your order history.
Is that a common practice? I once accidentally bought a "standard" version of a game instead of the "ultimate" on my Xbox One and had to deal with a couple of support people to refund my original purchase in order to get the other.