Re:Letter from Tim Cook to Apple Investors
by tokyodude on Thursday January 03, 2019 @04:35AM
(#18813906)
or worse, battery replacement were unavailable in Japan. Even though it's on the Japanese site, at the start of November I tried to schudule an appointment for replacement. It would tell me no appointments available within the next week. same for various stores around Tokyo. I set an alarm to check every night just after midnight. Same thing every night. It's easy to believe either it was impossible to make the appointment or the number of actual appointments available was very small basically letting them claim to giving cheap replacements but in reality offer very few
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Re:Letter from Tim Cook to Apple Investors
by culturestate on Thursday January 03, 2019 @05:51AM
(#18814230)
This seems to be a worldwide problem with the Genius Bar reservation systems; happens to me all the time, even for "I just need someone to run a hardware test on this" appointments.