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Re:Warby Parker built a 1,400-employee company by focusing o... by hn_throwaway_99 on Wednesday January 02, 2019 @04:02PM (#18810149)
As long as we're in anecdote world, I'll offer that I've had nothing but positive experiences with Warby Parker. To take your examples:

1. "Cheap plastic". Is there expensive plastic, really? I've owned much more expensive (but still plastic-framed) glasses and have never noticed a difference in quality.

2. "Very poor fit". Fair enough, I will offer though that I had a fitting at one of their brick-and-mortar locations and the glasses I got fit very well.

3. "Lenses that easily scratched". The details on their lens offerings are here, https://www.warbyparker.com/lenses . Again, not a problem I have encountered.

I don't doubt that there are better glasses than Warby Parker, but I'd bet that they're as good as if not better than basically everything up to the 90ish percentile range.

Re:Warby Parker built a 1,400-employee company by focusing o... by bdavis__ on Wednesday January 02, 2019 @07:55PM (#18811895)
I have been buying glasses from my optometrist for decades. A pair runs about $500, after insurance. Dropped by Warby Parker on a lark (they have a store a few miles away). The glass tech looked over my glasses and told me the optical center was wrong by a bit; OK for 99% of prescriptions but that error was significant due to my prescription. (my corrected vision is 20/50 in both eyes) Ordered 1 pair. Noticeably better eyesight. For about $200.
Re:Warby Parker built a 1,400-employee company by focusing o... by karmelapple on Wednesday January 02, 2019 @07:09PM (#18811622)
I’ll throw another anecdote on the pile that I really hoped WP would be great, but after multiple trips back to the store to get my glasses adjusted and even have new lenses put in, I won’t be going with them for my next pair. The cheap glasses from Zenni Optical I got years ago had better lenses with no problems, unlike Warby Parker.

It’s the biggest disappointment in buying glasses in my 18 years of wearing glasses.