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Re:Making and Selling a Stair-Climbing Dolly by astura on Wednesday December 26, 2018 @02:56PM (#18764381)
That PDF doesn't answer any of those questions.

The only thing I saw that sorta was related to the comment you were replying to was "Our customers are affluent, educated, digitally savvy — and loyal. Over 90% of our sales come from repeat customers" other than the 90% sales figure, that's just meaningless marketing fluff, no data/figures was given to back it up. The rest was just about the logistics of selling on QVC.

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