Re:Netflix Pulls the Plug on Feature Designed to Get Kids Ad...
by joejerryronnie on Monday December 24, 2018 @11:14PM
(#18755860)
>Behind every feature change (like auto plays), there's a product manager who's tested changes to show that it maximizes some short-term metric.
Or some director/executive who insists a pet personal preference be added to the product despite protestations from the entire team.
Users get the products they "want", not what they need — or deserve:
Make Something People Need
> We are surrounded by well engineered — and increasingly addictive — technology that shapes what we do and how we think. Especially when you work at a large tech company, how do you trade giving users what they want and your own business’s profitability, with the negative effects that this leads to?
https://www.nemil.com/musings/make-something-people-need.htm...