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A comment on Wells Fargo shifts many jobs overseas following layoffs in the US. Parent comment

Re:Wells Fargo shifts many jobs overseas following layoffs i... by sgjohnson on Saturday December 22, 2018 @01:20AM (#18739274)
How exactly having an overseas call centre is better service? It’s hideous service.

Since American Express in the UK outsourced their live chat to the Phillipines and India, I’m not even bothering with using it.

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Re:Wells Fargo shifts many jobs overseas following layoffs i... by matz1 on Saturday December 22, 2018 @08:50PM (#18743857)
By reducing the operating expenses, they could, for example lower fee or increasing interest rate.
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