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A comment on Wells Fargo shifts many jobs overseas following layoffs in the US. Parent comment

Re:Wells Fargo shifts many jobs overseas following layoffs i... by gumby on Friday December 21, 2018 @03:11PM (#18736198)
Why do you need a big bank? I use a community bank; my kid uses a credit union. Your deposits are insured and small banks usually cover ATM fees (though I don't use much cash any more) s there's really no reason not to use a small bank. Plus if you have a problem you can usually call someone and get it fixed immediately!
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Re:Wells Fargo shifts many jobs overseas following layoffs i... by ThenAsNow on Friday December 21, 2018 @04:09PM (#18736672)
Having multiple conveniently-located branches, at potentially broader operating hours, where you can talk to a real person is one significant reason.
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Re:Wells Fargo shifts many jobs overseas following layoffs i... by gumby on Friday December 21, 2018 @04:46PM (#18736963)
Usually at the big banks the "real person" won't have the discretion to actually fix your problem.
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Re:Wells Fargo shifts many jobs overseas following layoffs i... by aphextron on Friday December 21, 2018 @05:18PM (#18737204)
>Usually at the big banks the "real person" won't have the discretion to actually fix your problem.

This is why I closed my Wells Fargo account after 10 years. It used to be that you could walk into a bank, sit down with a banker, and have them solve any problem you had. Now you walk into the bank, sit down with a banker, and the banker picks up a phone and dials 1-800-WELLSFARGO for you and hands you the phone. It's absolutely insane. I switched to a local small bank that knows me by name and can fully complete the process for their entire range of services within a single office, face to face, by email, or direct office line at any time.

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Re:Wells Fargo shifts many jobs overseas following layoffs i... by dorchadas on Friday December 21, 2018 @10:22PM (#18738720)
Yep. I still use my credit union from college, and get pestered asking why I won't switch. Knowing I can call them from anywhere in the world at any time and get most issues resolved by a person in their office is a huge plus. As is reciprocal deposit and withdrawal. Absolutely no reason for me to switch.
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Re:Wells Fargo shifts many jobs overseas following layoffs i... by r00fus on Sunday December 23, 2018 @12:12AM (#18744562)
My credit union has almost everything a “real bank” offers. They have a network where you can do banking operations through many other credit union offices and ATMs are free to use across nationwide CUs. If I have to use a non CU ATM I get refunded the charge.

About the only thing I miss is the ability to send foreign wires. For that Discover bank online checking does that.

It’s honestly a much better experience that when I had my old WF account.

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Re:Wells Fargo shifts many jobs overseas following layoffs i... by Scoundreller on Friday December 21, 2018 @03:33PM (#18736366)
And as a non-American, I like banking through a credit union that doesn’t have any US operations.
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