Re:CenturyLink is blocking customer internet, saying Utah le...
by gtdawg on Friday December 14, 2018 @02:31PM
(#18683806)
True, I did forget about the Qwest acquisition from Centurylink because that was so long ago (to my memory). I do remember the days when routing problems and outages with Qwest in public forums always led to the 'Qworst' name popping up.
I also work for a shop that I recommended Level(3) DIA fiber/Layer 3 services on about 1.5 years ago. Now that it's CL, not much has changed on service or reliability.
The sales people however are still trying to expand their grasp into our organization so it's always a battle there.
They have huge brand recognition in the West, though you're right, little of it's positive. I remember a cover article in my sleepy mountain town's alt/leftist newspaper titled 'Qworst' when I was growing up.
Full disclosure I work at a shop that switched to CL fiber (e.g. Layer3) per my recommendation on coming on. The service quality/uptime is top-notch but the sales/PM process has left a lot to be desired.