I've got a very cush job, and I can totally identify with what you're saying here.
One feature of that comparison you're critiquing, however, is very important.
A lot of us working in IT who have cushy jobs imagine that our interests are more aligned with the owning classes instead of with the working folks who are doing really painful jobs.
I don't agree with that view, and I feel that a lot of the callous and dismissive "no one is forcing them to work" comes from the fact that many people don't understand that at their core, the ideas that lead working people to have power of how they work affect everyone who is employed by the people who own businesses.
So while I agree that my working conditions are much, much better than any warehouse workers, fundamentally if I am going to stand in solidarity with them I need to understand that my interests are served by the same things that serve their interests, because we both labor for a business instead of owning a business.
To return the comment your criticizing, you have a reasonable point that working conditions for people who "engineer" are much better than those that move boxes.
At the same time, I feel like understanding that those folks moving boxes have the same underlying interests as those of use moving bits is completely necessary to understanding how we can move towards a world where your laudable premise that "technology should free the people, not enslave it to machines" can be treated descriptively instead of just normatively.
There doesn't appear to be an easy answer. My comment was only meant to convey that soldiering on to worry another day comes at an opportunity cost.
i assume you mean the shareholder population?
I'll go in and say it should be redistributed to the population at large -- anything that gets us, as a species, closer to that Star Trek utopia is a good thing. World's got the resources for it already.
i just think that's what would happen. trickle-down economics and the idea that any savings will be passed down to the consumer is a marketing crock of shit.
My brother worked in one of these warehouses (not for Amazon, but more or less the same crap) and frankly I think it's a bit obscene to compare this situation to software engineering. It's exhausting, it's boring, it's unfulfilling, the turnover rate is huge, you can't really socialize with your coworkers (partly because they change so fast, but also because you have no time and you're often competing with each other).
I'm sure in the near future the vast majority of these jobs will be replaced by machines though. It's a bad thing for employment but I don't think I'll be sad to see them go. Let the machines to the boring work then take the wealth generated and redistribute it to the population to do actually interesting things! Technology should free the people, not enslave it to machines.