Re:Namecheap announces support for TOTP-based 2FA
by NamecheapCEO on Friday November 30, 2018 @01:42AM
(#18567235)
Thanks for the feedback I appreciate it and I am very sorry to hear about your experience. While I can't go back and change what happened, I want to let you know we recognize the mistakes we've made and I can assure you we are committed to learn from them going forward. I hope one day you'll make it back.
This is probably the worst place to air a grievance like this, but it seemed like my frustrations had fallen on deaf ears. I haven't bought a domain from namecheap since.