Automated Support Tasks: 7 Things Bot Can Handle

Posted by encorekt on Thursday November 29, 2018 @11:46AM
from the thinkrelay.com dept.

https://thinkrelay.com/blog/automated-support-tasks/

( 1 comment | 7 points | on HN )

Re:Automated Support Tasks: 7 Things Bot Can Handle by tinaleaton on Thursday November 29, 2018 @12:45PM (#18562042)

The automated data collection didn't surprise me, but somehow I hadn't thought about using bots to actually automate the analyzing, predicting, and actions that come next.

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