Re:Ask HN: Why and how is Gartner Inc. still relevant?
by goatherders on Wednesday November 21, 2018 @11:15AM
(#18503705)
Well said, although I would trade "ignorance" for "incompetance." People in business have to regularly make decisions outside of their comfort zone. That means they often start as ignorant, not incompetent.
As for the thread at hand, I second the answer that Gartner exists to provide executives a backstop of something goes wrong. People dont often get fired for buying something in the magic quadrant.
Some might describe Gartner as a company that dispenses reasonable advice on demand to companies who need guidance on subjects well outside their core competencies. This is very much making money from incompetence, but it's the sort of profiting from incompetence that every expert adviser does.