This has been my experience, too. For example, I wanted to use Airtable for a survey, but after needing two missing features which have been requested for a long time [1, 2], I lost my motivation.

1. https://community.airtable.com/t/add-new-linked-record-when-...

2. https://community.airtable.com/t/random-number-functions/129...

Edit: Formatting