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A comment on Google Kubernetes Engine's third consecutive day of service disruption. Parent comment

Re:Google Kubernetes Engine's third consecutive day of servi... by Cort3z on Monday November 12, 2018 @06:07AM (#18431855)
You are incorrect about aws. If your pay for business support, and something is happening to your production environment, they are on a call with you in less than an hour.
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Re:Google Kubernetes Engine's third consecutive day of servi... by user5994461 on Monday November 12, 2018 @06:57AM (#18432067)
How could I be incorrect when that's exactly what I said? You gotta pay for a support contract to have any meaningful support.
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Re:Google Kubernetes Engine's third consecutive day of servi... by Scriptor on Monday November 12, 2018 @07:57AM (#18432310)
You also said that all you would get was an "automated ack". This seems to not be the case if aws provides an on-call support engineer.
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Re:Google Kubernetes Engine's third consecutive day of servi... by joshuamorton on Monday November 12, 2018 @03:06PM (#18435248)
I think the point is that that only happens if you have a contract. With GCP you can also get an oncall support engineer if you're large enough.
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