Re:Yelp craters 30% as advertisers abandon the site
by azeotropic on Saturday November 10, 2018 @06:08AM
(#18420839)
Problem is, you aren't Yelp's customer, you're their product. Same for all the other sites people are complaining about. Unless that dynamic changes, everyone will only get user experience correct by accident.
I'm sure the interface for advertisers must be pleasant, though.
Yeah, you're right. Yelp sucks. But ya have to believe, in time, someone will put the user first and get the experience correct.