Re:Yelp craters 30% as advertisers abandon the site
by stcredzero on Friday November 09, 2018 @02:53PM
(#18417348)
A line of 20 outside a sit down restaurant that isn't even open means one thing if it's 30 minutes before it opens, another if it's already open. A line of 10 in front of a Boba tea place means something very different than a line of 10 in front of a sit down restaurant.
Busyness wouldn't just be used as a measure of busyness. It could be used as a proxy for other qualities. Another example: There are restaurants that have ample waiting areas and others that have none. Those in the waiting area wouldn't necessarily mean the same thing to a customer's experience than the same people seated at a table. Likewise for people standing outside vs. waiting inside.
At a very basic level, throughput (Little's Law) should also be taken into account.
My point is there would be value in such proxy measures, if some AI were used for interpretation.
Busyness wouldn't just be used as a measure of busyness. It could be used as a proxy for other qualities. Another example: There are restaurants that have ample waiting areas and others that have none. Those in the waiting area wouldn't necessarily mean the same thing to a customer's experience than the same people seated at a table. Likewise for people standing outside vs. waiting inside.
At a very basic level, throughput (Little's Law) should also be taken into account.
My point is there would be value in such proxy measures, if some AI were used for interpretation.