Re:Microsoft Beats Amazon in 12-Month Cloud Revenue
by nostrebored on Monday November 05, 2018 @01:34PM
(#18384664)
They're completely separate products. Connect is call center facilitation software that can utilize lambda (and correspondingly a suite of other services) when routing and leverage AWS resources for metric collection and logging. It integrates with both your typical desk phone or a computer via WebRTC.
Microsoft Dynamics is a CRM product. Completely different spheres.
Amazon isn't currently a major player in that arena, but they are still competing under the Amazon banner.