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A comment on On Hold for 45 Minutes? It Might Be Your Secret Customer Score. Parent comment

Re:On Hold for 45 Minutes? It Might Be Your Secret Customer ... by Fomite on Thursday November 01, 2018 @11:58PM (#18360603)
Southwest, JetBlue or Alaska.

But yeah, status, PreCheck, Clear, etc. are all "Can I remove this friction in my life?"

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