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Re:On Hold for 45 Minutes? It Might Be Your Secret Customer ... by rconti on Thursday November 01, 2018 @07:38PM (#18359472)
I was able to book myself a free business class trip to Europe on miles from flying just a couple of times a year, coach, non-flex fares, on the company dime, as a working schlub. I know plenty of folks who fly business class to China half a dozen or a dozen times a year and have more upgrades than they could ever possibly use. Hardly executives.

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