Re:On Hold for 45 Minutes? It Might Be Your Secret Customer ...
by Gys on Thursday November 01, 2018 @05:30PM
(#18358670)
The typical client of telecoms, insurance and banks probably does not change much. So ones signed up, it does not make sense to spend money on them. Airlines might be different because each flight is bought separately. You want ff to keep coming back (to stay ff).
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