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Re:A Passenger's Wish List for Improving Airports by barrkel on Saturday October 23, 2010 @09:38PM (#1824916)
Airline passengers are captive audiences, as far as the airport management is concerned. Anything that lets the passengers relax (for free) is only grudgingly given: the goal is keep passengers moving, hopefully through the shops, or if they must sit, hopefully in a restaurant, bar or cafe where they'll spend some money before being shifted on, like the temporarily homeless people they are.

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