Re:You Want 20% for Handing Me a Muffin? The Awkward Etiquet...
by zbentley on Wednesday October 17, 2018 @07:42PM
(#18244784)
I was not commenting on or proposing changes to anyone’s strategy. I was pointing out the inaccuracy of the idea that tips are compensated in other ways when people order takeout. No restaurant is run well enough that there is not occasional idle or overworked time for staff.
The front of the house should be staffed appropriately based on the dine-in load, and the back of house should be staffed appropriately for the full cooking load. I don’t tip the front of house to hand me a bag. The hostess probably isn’t sharing the tips at most places anyway!
If your manager is running a take-out only promo that bombs the dine-in business, they should be running dine-in only promos to balance it out. I think your gripe is with the manager not the customers!