Re:You Want 20% for Handing Me a Muffin? The Awkward Etiquet...
by baumandm on Wednesday October 17, 2018 @03:56PM
(#18243113)
If it's not optional for rewarding exceptional service, then it should be part of the price. If everyone pays the same expected tip, there's no real benefit to having a separate line item on the bill.
But practically, certain customers end up paying a larger share of the service worker's take home pay. Dynamic pricing based on customer's willingness/ability to pay is an interesting pricing model, but in this case the risk is entirely on the service worker who hopes enough people pay sufficient tips.
Re:You Want 20% for Handing Me a Muffin? The Awkward Etiquet...
by tptacek on Wednesday October 17, 2018 @05:37PM
(#18244051)
It's not optional for rewarding exceptional service, and it's not part of the price. Those are both straightforward accurate positive (not normative) claims.
But practically, certain customers end up paying a larger share of the service worker's take home pay. Dynamic pricing based on customer's willingness/ability to pay is an interesting pricing model, but in this case the risk is entirely on the service worker who hopes enough people pay sufficient tips.