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Re:Facebook Says Hackers Stole Detailed Personal Data from 1... by cortesoft on Saturday October 13, 2018 @12:37AM (#18206452)
Nah, it would go like this:

Support: what is your fathers middle name?

Hacker: Michael

Support: sorry that is wrong

Hacker: oh shoot, I forget I always put the incorrect information in this one... i can't remember, did I put a fake name or random characters? Or was this the one I put a bunch of words into?

Support: yeah, it looks like random characters... let's move on

Re:Facebook Says Hackers Stole Detailed Personal Data from 1... by pbhjpbhj on Saturday October 13, 2018 @07:17AM (#18207440)
Proper training, required. That person presumably is legally liable as they've breeched the providers security by giving information; and maybe given away PII.
Re:Facebook Says Hackers Stole Detailed Personal Data from 1... by acct1771 on Sunday October 14, 2018 @12:38AM (#18211397)
This is the point of failure. This never comes to fruition.

"Computers are hard, and I'm just not very good with them!"