Apple Said to Have 'Dramatically Reduced' iPhone Repair Fraud in China

Re:Apple Said to Have 'Dramatically Reduced' iPhone Repair F... by Cthulhu_ on Wednesday October 10, 2018 @10:52AM (#18185413)

14 month falls under a reasonable warranty period, so you could've claimed that. In the EU at least you'd have a very good case and they wouldn't cause trouble.

It could've been something trivial though, lint tends to pile up in the back of the lightning port, eventually causing the problem you described. Poking the back of the port with a needle or something often helps.

[ Parent | on HN ]

Re:Apple Said to Have 'Dramatically Reduced' iPhone Repair F... by turkeywelder on Wednesday October 10, 2018 @11:20AM (#18185689)

I'm pursuing the retailer/credit card company under the consumer rights and consumer credit act in the UK but they're requesting an engineer's report stating this is a manufacturing fault which is very difficult to get.

Tried cleaning it, there's no dirt or anything in there

[ Parent | on HN ]

Re:Apple Said to Have 'Dramatically Reduced' iPhone Repair F... by candiodari on Thursday October 11, 2018 @06:22AM (#18192256)

So you're in the EU, and Apple isn't helping you, nor is the EU bothering to enforce it's own laws.

I must say, I'm still wondering why Apple gets a pass on the "usb charging for all phones" laws.

[ Parent | on HN ]