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A comment on Apple Said to Have 'Dramatically Reduced' iPhone Repair Fraud in China. Parent comment

Re:Apple Said to Have 'Dramatically Reduced' iPhone Repair F... by JoeAltmaier on Wednesday October 10, 2018 @09:10AM (#18184471)
Dell replaces (or used to anyway) failed-upon-receipt 'new' machines with refurbs. You order a new laptop, it comes and doesn't turn on, you return it, ok so far. Then you get a refurb in the mail as a 'warranty replacement'. Paid for new, got used. How do they get away with it?
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Re:Apple Said to Have 'Dramatically Reduced' iPhone Repair F... by dsfyu404ed on Wednesday October 10, 2018 @09:32AM (#18184633)
Because if they fixed the exact laptop you bought then it's basically a refurb at that point.
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Re:Apple Said to Have 'Dramatically Reduced' iPhone Repair F... by JoeAltmaier on Wednesday October 10, 2018 @09:50AM (#18184805)
How about, they send you a fricking new laptop that works? Like you paid for. And refurb that dead-on-arrival thing to sell to somebody that wants a refurb.
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Re:Apple Said to Have 'Dramatically Reduced' iPhone Repair F... by rahimnathwani on Wednesday October 10, 2018 @09:50AM (#18184802)
Under UK law, you could demand a refund. You don't have to accept a repair or replacement for something that's DOA.
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Re:Apple Said to Have 'Dramatically Reduced' iPhone Repair F... by greedo on Wednesday October 10, 2018 @10:42AM (#18185295)
That's not what the OP was discussing. Does Dell replace a laptop if you drop it and crack its screen?
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