Re:Ask HN: What is it like to run a VPN as a business?
by preinheimer on Sunday October 07, 2018 @06:36PM
(#18162994)
We offer VPN as a side thing to help our customers who are testing their websites from around the world. At the behest of some friends I added VPN as its own plan.
A choice you need to make really early on when you're offering a VPN is how much data you want to log. Eventually someone will do something on your service that pisses someone else off. That could be torrenting, spam, defrauding the elderly, etc. Ideally you, but more than likely your provider will receive an angry letter. Whether or not you've logged will choose what you can do next. If you're not logging, and unable to stop complaints from coming in your provider might turn you off completely, so you'll want to pick a provider known to pass letters on without caring.
A choice you need to make really early on when you're offering a VPN is how much data you want to log. Eventually someone will do something on your service that pisses someone else off. That could be torrenting, spam, defrauding the elderly, etc. Ideally you, but more than likely your provider will receive an angry letter. Whether or not you've logged will choose what you can do next. If you're not logging, and unable to stop complaints from coming in your provider might turn you off completely, so you'll want to pick a provider known to pass letters on without caring.
I blogged about our choice (we log) here: https://wonderproxy.com/blog/our-vpn-what-we-log-and-why/