Re:Amazon private label brands are quietly taking over Amazo...
by GordonS on Friday October 05, 2018 @06:17PM
(#18152185)
I'm in the UK, and we get free next day delivery with a Prime sub.
In 3 years, we've had only a handful of deliveries that haven't arrived on time. I only cared about 2 of those, and on both occasions they gave me a free month of Prime after I sent a single, short email saying delivery was late. Pretty amazing customer service, especially for the UK!
Amazon isn't always the cheapest (altho they usually are, or are very close), but their customer service is great, and if I have issues they make returns really simple. This is the reason I buy more stuff from Amazon than from anywhere else.
I should add, I've never (knowingly) had any counterfeits from Amazon, and don't personally know of anyone who has, but it seems from HN it's a much bigger issue in the US than in the UK.
In 3 years, we've had only a handful of deliveries that haven't arrived on time. I only cared about 2 of those, and on both occasions they gave me a free month of Prime after I sent a single, short email saying delivery was late. Pretty amazing customer service, especially for the UK!
Amazon isn't always the cheapest (altho they usually are, or are very close), but their customer service is great, and if I have issues they make returns really simple. This is the reason I buy more stuff from Amazon than from anywhere else.
I should add, I've never (knowingly) had any counterfeits from Amazon, and don't personally know of anyone who has, but it seems from HN it's a much bigger issue in the US than in the UK.