For an example of what a devolution into appeals to emotion and base notions looks like, turn on Fox News or MSNBC during the evening and witness the demagogues screaming straight at your amygdala and hippocampus. The current cycle degradation of discourse has opened the door to "fake news" and other very real problems. In this case, the bogeyman is real.
Every group has people who advocate for the group beliefs in emotional, close-minded ways. Groups that have accurate beliefs will also have people who argue more dispassionately.
If you see a discourse dominated almost exclusively by tribal back-patting, it should put their beliefs in question.
If your goal is to be convince if you're right, and be convinced if you're aren't, they become less so.
There are multiple audiences and many will reject emotional appeals out of hand. Certainly if you oppose New Urbanism, a guy ranting about how you're a racist is unlikely to change your mind.
They generally don't; reacting negatively, as here, to what is seen as a particularly egregious example of emotional manipulation without accompanying substantive argument isn't the same as insisting on all promotion being purely rational, and very few “rstionalists” take the extreme position you describe.
Still, they do tend to object to egregious examples because the nature of emotional manipulation is that once you recognize it directed at yourself, it naturally produces a strong negative emotional reaction and a reactive deepening of skepticism (the nature of such manipulation is that it is most likely to be noticed, even by sophisticated information consumers, when deployed in favor of a cause the listener is already skeptical of) of the substantive justification of the party deploying it.
> Do they have zero understanding of human psychology and sociological group dynamics?
It seems that, aside from the strawman problem, the question you ask demonstrates exactly the problem you complain of.
Why do supposed “rationalists” insist on trying to advocate everything through dispassionate, logical discourse? Do they really not realize how ineffective that is in the competition of ideas for human mindshare? Do they have zero understanding of human psychology and sociological group dynamics?