Re:Ask HN: Stripe is saying my business is high risk. It's n...
by csa on Monday September 24, 2018 @02:40PM
(#18060180)
Some ideas:
1. There may be a history of chargebacks on voicemail transcription services and/or some subset or superset thereof.
2. Your pricing may constitute a risk in terms of business viability. $5 seems awfully cheap to me, even if itβs automated.
3. Your pricing may constitute a risk based on your price point for this space as being attractive to pathological customers.
These are just ideas. I have no idea what factors they use. That said, I feel confident that a real flag was raised, so the question is whether that flag is legitimate in your context or not.
Stripe folks seem to be very accessible, so I hope you get in contact with one.
1. There may be a history of chargebacks on voicemail transcription services and/or some subset or superset thereof.
2. Your pricing may constitute a risk in terms of business viability. $5 seems awfully cheap to me, even if itβs automated.
3. Your pricing may constitute a risk based on your price point for this space as being attractive to pathological customers.
These are just ideas. I have no idea what factors they use. That said, I feel confident that a real flag was raised, so the question is whether that flag is legitimate in your context or not.
Stripe folks seem to be very accessible, so I hope you get in contact with one.