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A comment on Lessons From a Failed Startup — From and For First Time Founders. Parent comment

Re:Lessons From a Failed Startup — From and For First Time F... by hsk0823 on Thursday September 20, 2018 @03:44PM (#18034971)
Because they're high touch? White glove versus self service. Self service Will always scale with technology, white glove services only scale with more white gloves.
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Re:Lessons From a Failed Startup — From and For First Time F... by brianwawok on Thursday September 20, 2018 @04:04PM (#18035078)
Depends on margins. White glove works fine as long as margins are high enough. Many of the largest clients are not going to do self service.
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