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Re:Ask HN: Change averse vs. truly awful? by itamarst on Thursday September 20, 2018 @01:26PM (#18034098)
Last time Google did a redesign of gmail, they tried it internally first.

Huge number of people complained. Personally it made my eyes "slide" out of the text I was reading, not sure what they did but it was awful.

They started off with "Change aversion!@@#@", then they had to roll it back due to enough complaints. Final version was better.

My theory is that Google designers each have three 32" monitors and never leave the office.

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