> It's funny how often that comment—which I made as a 22-year-old undergrad—resurfaces. Someone even reached out to me 2 weeks ago because they wanted to use it in an article as an example of "the disconnect between the way users and engineers see software"!

> I like to think that I've gained a lot of perspective over the last 11 years; it's pretty clear to me that point #1 was short-sighted and exhibited a lot of tunnel vision. Looking back, though, I still think that thread was a reasonable exchange. My 2nd and 3rd points were fair, and I conceded much of point 1 to you after your reply (which was very high quality).

> Obviously, we have the benefit of hindsight now in seeing how well you were able to execute. Kudos on that!