> saying nothing about the limitations or their true nature while selling an untouchable maximum and even a patently false claim of "unlimited"
> this is not network congestion, this is artificially limiting the speed
> they should offer a quality level at least "statistically"
> I want to know what to expect for the service and be compensated for not getting it. I want to know realtime if my traffic or service is being throttled or not when I use it.
> Informing the users properly is the the least they could do. Today they willingly mislead consumers
Changing the word "unlimited" is just one thing that would help clear up the confusion that you are getting unlimited data. That's one of many things they could be required to at least disclose (if not discontinue completely) in a clearer way especially since these usually involve multi-year contracts based on that misdirection. Basically exactly what's expected or required from most other companies' advertisements.
I honestly thought this would feel like common sense to anybody...
P.S. AT&T or Verizon have the following lines in their offers:
AT&T may temporarily slow data speeds when the network is congested
During times of congestion, your data may be temporarily slower than other traffic
This is disingenuous as it implies that they never do it unless the network is congested and that they don't carefully throttle only specific types of traffic from specific sources. That has been proven a false claim repeatedly.